/**
 * Smart Support Custom Status Public Styles
 */

/* Custom Status Badges */
.status-badge.custom-status {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    padding: 4px 8px;
    border-radius: 12px;
    font-size: 12px;
    font-weight: 500;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    line-height: 1.2;
    white-space: nowrap;
    transition: all 0.2s ease;
}

.status-badge.custom-status .status-icon {
    font-size: 14px;
    width: 14px;
    height: 14px;
    display: flex;
    align-items: center;
    justify-content: center;
}

.status-badge.custom-status .status-name {
    font-weight: 600;
}

/* Status Badge Variations */
.status-badge.custom-status.status-new {
    background-color: #007cba;
    color: #ffffff;
}

.status-badge.custom-status.status-working-on {
    background-color: #ffa500;
    color: #ffffff;
}

.status-badge.custom-status.status-on-hold {
    background-color: #dc3232;
    color: #ffffff;
}

.status-badge.custom-status.status-in-progress {
    background-color: #00a32a;
    color: #ffffff;
}

.status-badge.custom-status.status-under-review {
    background-color: #8c8f94;
    color: #ffffff;
}

.status-badge.custom-status.status-escalated {
    background-color: #d63638;
    color: #ffffff;
}

.status-badge.custom-status.status-resolved {
    background-color: #00a32a;
    color: #ffffff;
}

.status-badge.custom-status.status-closed {
    background-color: #6c7781;
    color: #ffffff;
}

/* Status Dropdown Styling */
.smart-support-status-select {
    position: relative;
}

.smart-support-status-select select {
    padding: 8px 12px;
    border: 1px solid #ddd;
    border-radius: 4px;
    background: #fff;
    font-size: 14px;
    line-height: 1.4;
    cursor: pointer;
    transition: border-color 0.2s ease;
}

.smart-support-status-select select:focus {
    outline: none;
    border-color: #007cba;
    box-shadow: 0 0 0 1px rgba(0, 124, 186, 0.2);
}

.smart-support-status-select select option {
    padding: 8px 12px;
}

/* Status Display in Lists */
.smart-support-ticket-status {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    margin: 0;
    padding: 0;
}

.smart-support-ticket-status .status-badge {
    margin: 0;
}

/* Status Change Form */
.smart-support-status-change {
    margin: 15px 0;
    padding: 15px;
    background: #f8f9fa;
    border: 1px solid #e9ecef;
    border-radius: 6px;
}

.smart-support-status-change h4 {
    margin: 0 0 10px 0;
    font-size: 14px;
    font-weight: 600;
    color: #23282d;
}

.smart-support-status-change .status-change-form {
    display: flex;
    align-items: center;
    gap: 10px;
    flex-wrap: wrap;
}

.smart-support-status-change select {
    flex: 1;
    min-width: 200px;
}

.smart-support-status-change button {
    padding: 6px 12px;
    background: #007cba;
    color: #fff;
    border: none;
    border-radius: 4px;
    font-size: 13px;
    cursor: pointer;
    transition: background 0.2s ease;
}

.smart-support-status-change button:hover {
    background: #005a87;
}

.smart-support-status-change button:disabled {
    background: #ccc;
    cursor: not-allowed;
}

/* Status History */
.smart-support-status-history {
    margin: 20px 0;
}

.smart-support-status-history h4 {
    margin: 0 0 10px 0;
    font-size: 16px;
    font-weight: 600;
    color: #23282d;
}

.status-history-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px 0;
    border-bottom: 1px solid #f0f0f1;
}

.status-history-item:last-child {
    border-bottom: none;
}

.status-history-item .status-badge {
    margin: 0;
}

.status-history-item .status-change-info {
    flex: 1;
    font-size: 13px;
    color: #666;
}

.status-history-item .status-change-date {
    font-size: 12px;
    color: #999;
    font-style: italic;
}

/* Status Workflow Validation */
.status-transition-error {
    background: #fff5f5;
    border: 1px solid #fed7d7;
    color: #c53030;
    padding: 10px;
    border-radius: 4px;
    margin: 10px 0;
    font-size: 13px;
}

.status-transition-success {
    background: #f0fff4;
    border: 1px solid #c6f6d5;
    color: #2f855a;
    padding: 10px;
    border-radius: 4px;
    margin: 10px 0;
    font-size: 13px;
}

/* Status Filter Styling */
.smart-support-status-filter {
    margin: 15px 0;
}

.smart-support-status-filter select {
    padding: 6px 10px;
    border: 1px solid #ddd;
    border-radius: 4px;
    background: #fff;
    font-size: 13px;
    min-width: 150px;
}

.smart-support-status-filter select:focus {
    outline: none;
    border-color: #007cba;
    box-shadow: 0 0 0 1px rgba(0, 124, 186, 0.2);
}

/* Status Statistics */
.smart-support-status-stats {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
    gap: 15px;
    margin: 20px 0;
}

.status-stat-item {
    background: #fff;
    border: 1px solid #e9ecef;
    border-radius: 6px;
    padding: 15px;
    text-align: center;
}

.status-stat-item .stat-number {
    font-size: 24px;
    font-weight: 700;
    color: #007cba;
    margin-bottom: 5px;
}

.status-stat-item .stat-label {
    font-size: 12px;
    color: #666;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

/* Status Tooltips */
.status-badge.custom-status {
    position: relative;
    cursor: help;
}

.status-badge.custom-status:hover::after {
    content: attr(data-description);
    position: absolute;
    bottom: 100%;
    left: 50%;
    transform: translateX(-50%);
    background: #333;
    color: #fff;
    padding: 5px 8px;
    border-radius: 4px;
    font-size: 11px;
    white-space: nowrap;
    z-index: 1000;
    margin-bottom: 5px;
}

.status-badge.custom-status:hover::before {
    content: '';
    position: absolute;
    bottom: 100%;
    left: 50%;
    transform: translateX(-50%);
    border: 4px solid transparent;
    border-top-color: #333;
    margin-bottom: 1px;
    z-index: 1000;
}

/* Responsive Design */
@media (max-width: 768px) {
    .smart-support-status-change .status-change-form {
        flex-direction: column;
        align-items: stretch;
    }
    
    .smart-support-status-change select {
        min-width: auto;
    }
    
    .smart-support-status-stats {
        grid-template-columns: repeat(auto-fit, minmax(120px, 1fr));
        gap: 10px;
    }
    
    .status-history-item {
        flex-direction: column;
        align-items: flex-start;
        gap: 5px;
    }
    
    .status-badge.custom-status {
        font-size: 11px;
        padding: 3px 6px;
    }
    
    .status-badge.custom-status .status-icon {
        font-size: 12px;
        width: 12px;
        height: 12px;
    }
}

@media (max-width: 480px) {
    .smart-support-status-change {
        padding: 10px;
    }
    
    .status-stat-item {
        padding: 10px;
    }
    
    .status-stat-item .stat-number {
        font-size: 20px;
    }
    
    .status-stat-item .stat-label {
        font-size: 11px;
    }
}

/* Print Styles */
@media print {
    .smart-support-status-change,
    .smart-support-status-filter {
        display: none;
    }
    
    .status-badge.custom-status {
        border: 1px solid #000;
        background: #fff !important;
        color: #000 !important;
    }
}

/* High Contrast Mode */
@media (prefers-contrast: high) {
    .status-badge.custom-status {
        border: 2px solid currentColor;
    }
    
    .smart-support-status-change {
        border: 2px solid currentColor;
    }
}

/* Reduced Motion */
@media (prefers-reduced-motion: reduce) {
    .status-badge.custom-status,
    .smart-support-status-change button {
        transition: none;
    }
}